Renting with Presence

Working with our experienced team means clear communication, responsive support, and a smooth, human-first experience.

Already renting with us?

Looking after your rental property and feeling at home should never be difficult, so we put everything you need right at your fingertips.

Log in from here anytime to check your rent or update your details, and use our repair link to instantly submit a request if something needs fixing. Remember, reporting a problem early is a positive, it will save your property owner in the long run!

Haven’t logged in before? Just click ‘Forgot Password’ on the login page and you’ll be all set.

Renting with Presence - Presence Real Estate

Do you have an urgent repair?

We want you safe, comfortable and happy in your home. If you have an urgent repair after hours, please contact one of our trusted emergency suppliers below.

Urgent repairs include:

  • a burst water service or serious water leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply
  • a failure or breakdown of an essential service for hot water, cooking, heating, cooling or laundering
  • a broken water appliance, fitting or fixture causing substantial water wastage
  • any fault or damage that makes the property unsafe or insecure.

    If there is an immediate threat to life, health or safety, please contact the appropriate emergency service on 000.

33 Electrical
0418 237 061

Newcastle Plumbing Kings
1800 313 222

Lake Macquarie Emergency Plumbing

0434 247 274

Ambassador Locksmiths
02 4942 2202

Smoke Alarms Detector Inspector
1300 134 563

glass-window

Koala Glass
02 4968 1450

SES
132 500

Life-threatening emergency
000

New to Presence?

Renting a new place is a big step, so it’s important you feel informed and supported along the way. We’ve broken down our process so you know what to expect, when to expect it, and how we’ll help at each stage.

Step 1

Search our available properties online and shortlist your favourites.

Step 2

Use the listing page or our handy ‘Upcoming opens‘ page to plan your viewings.

Step 3

Apply online through our online portal, don’t forget to have your supporting documents ready.

Step 4

Our system will rule out any applications that don’t meet requirements and we’ll shortlist the rest.

Step 5

If successful, you’ll be sent a lease to sign digitally as soon as you can.

Step 6

You will receive a link from us to set up a bonds online account to pay your bond.

Step 7

You’re all set! Pick up your keys and get ready to settle in!

Your property managers

There’s a reason we have more than 1500 property managements right now and hundreds of 5-star google reviews going back almost a decade… and these people are that reason!

Our team is made up of experienced, approachable property managers who genuinely care about helping owners protect and grow their investments, and making sure tenants feel safe, secure and comfortable at home. 

Need to get in touch?

Our team is always on standby to help, but if you have a non-urgent repair or maintenance request, or if you want to follow up an application, save yourself time, use our online portal and get an immediate update.

Leasing & applications

Repairs & maintenance

Account enquiries

General enquiries

Our clients, in their own words

The best measure of our work isn’t what we say, it’s what our clients share. Here are some of their stories.

Get an instant estimate of your property's value now

See a picture of your property’s value. No stress, no appointments, just the numbers, and full transparency about how we got them.

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Upcoming auctions - Presence Real Estate
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