Working with our experienced team means clear communication, responsive support, and a smooth, human-first experience.
Looking after your rental property and feeling at home should never be difficult, so we put everything you need right at your fingertips.
Log in from here anytime to check your rent or update your details, and use our repair link to instantly submit a request if something needs fixing. Remember, reporting a problem early is a positive, it will save your property owner in the long run!
Haven’t logged in before? Just click ‘Forgot Password’ on the login page and you’ll be all set.
We want you safe, comfortable and happy in your home, so if you have an emergency repair need after hours, please call one of our trusted suppliers.
Emergency repairs include serious plumbing issues like a blocked/broken toilet, burst water service, electrical faults, flooding or serious damage from a fire or storm, failure in gas, electricity or water, heating, air-con, or something that makes the property unsafe or not secure.
Electrical
0418 237 061
Newcastle Plumbing Kings
1800 313 222
J&S Olsen Plumbing
0400 603 545
Ambassador Locksmiths
02 4942 2202
Smoke Alarms Detector Inspector
1300 134 563
Koala Glass
02 4968 1450
SES
132 500
Life-threatening emergency
000
Renting a new place is a big step, so it’s important you feel informed and supported along the way. We’ve broken down our process so you know what to expect, when to expect it, and how we’ll help at each stage.
Search our available properties online and shortlist your favourites.
Use the listing page or our handy ‘Upcoming opens‘ page to plan your viewings.
Apply online through our online portal, don’t forget to have your supporting documents ready.
Our system will rule out any applications that don’t meet requirements and we’ll shortlist the rest.
If successful, you’ll be sent a lease to sign digitally as soon as you can.
You will receive a link from us to set up a bonds online account to pay your bond.
You’re all set! Pick up your keys and get ready to settle in!
There’s a reason we have more than 1500 property managements right now and hundreds of 5-star google reviews going back almost a decade… and these people are that reason!
Our team is made up of experienced, approachable property managers who genuinely care about helping owners protect and grow their investments, and making sure tenants feel safe, secure and comfortable at home.
Our team is always on standby to help, but if you have a non-urgent repair or maintenance request, or if you want to follow up an application, save yourself time, use our online portal and get an immediate update.
The best measure of our work isn’t what we say, it’s what our clients share. Here are some of their stories.
Nathan Finney is one of the best property managers that I’ve come across.
He is responsive, professional, trustworthy and gives all customers the time of day to explain things clearly and is a specialist on understanding the needs of both tenants and landlords.
I highly recommend him for anyone wanting to lease out their property!
I have never had a more smooth experience when leasing a home. Thank you Guy and the team for being so efficient and having such a well thought out process in place for all the tedious paper work, etc. it’s all been a breeze and I am so grateful. Thank you thank you thank you!!
Jules and the team at Presence Real Estate have been a fabulous help throughout the entire process. Jules’s extensive knowledge of the property market, eye for detail and personality made the process run smoothly and efficiently. All these characteristics reassured the right decision.
Outstanding, professional service from start to finish! From my very first enquiry, the team made the entire process simple, smooth, and stress-free. Communication was clear and prompt, and every step was explained in detail, which made me feel confident and supported throughout. Their efficiency and attention to detail ensured that getting the lease signed was quick and hassle-free. I couldn’t be happier with the experience and would highly recommend their services to anyone looking for a reliable, customer-focused team. A solid 10/10!
We recently transferred the management of our investment property across to Presence Property Management and have been impressed with their service and communication, especially from Jules and Nathan. Presence have been very responsive to our questions, and helpful with sorting out cleaning and maintenance issues prior to our new tenants moving in.
Thrilled to have found Presence Real Estate team.
Each member of the team is attentive, responsive and knowledgeable. They’re sound communicators and keep us informed throughout every step of the leasing process. The professionals they recommend for maintenance are also top class – great communicators & reasonably priced. We can finally relax knowing we have a management company who takes fantastic care of our property and, more importantly, our tenants. Highly recommend.
See a picture of your property’s value. No stress, no appointments, just the numbers, and full transparency about how we got them.
