Watch the videos
Short videos on who we are, how the 9-Point Upside Audit works, and what we look for in an investment property.
Watch nowYour Property Upside Strategy Session is booked
Welcome to Presence property management
Your Property Upside
Strategy Session resources
Everything you need to get the most out of your session with our property management team.
Work through the three steps below before we speak, and make sure you are somewhere quiet and ready to join the call.
21+Years of local experience
5,000+Property transactions across Newcastle, Lake Macquarie and the Hunter
210,000+Properties in our research database across Greater Newcastle
50,000+Owners in our direct contact database, many with known intentions
Before your session
Three things to do before we speak
Each one takes only a few minutes, and together they make your session considerably more useful.
Get the free PM guide
Our free guide on the five signs a property manager may be quietly costing you money.
Download the guideComplete the survey
A short pre-session survey, so we can tailor the conversation to your position, your budget and your timeframe.
Start surveyAbout Presence property management
A property management team built around what your investment could earn
Presence is a local agency across Newcastle, Lake Macquarie, Maitland, Lower Port Stephens and the Central Coast. We look at an investment property twice: how it performs today, and where the upside sits across rent, management, value, renovation, equity and finance.
That is the Property Upside Assessment. Review the nine areas where a property commonly under-performs, then act on the ones that matter most for your result.
- Owner-side, with in-house leasing, management and development expertise
- A local team of around 30 people across Newcastle, Lake Macquarie and the Hunter
- Backed by written performance and communication guarantees
The audit
The 9-Point Property Upside Audit
We review nine areas where your property may be under-performing, and where the upside usually is.
- 01
Property value and comparable sales
- 02
Rent and leasing performance
- 03
Property management and tenant experience
- 04
Renovation and improvement opportunities
- 05
Short-stay or Airbnb opportunity
- 06
Depreciation opportunities
- 07
Equity uplift through improvements
- 08
Finance structure and potential equity release
- 09
Development potential, including secondary dwellings, duplexes or subdivision where relevant
Rental income, valuations, approvals and borrowing capacity vary. Any recommendation is subject to due diligence, professional advice and finance approval.
If you choose to switch
Written commitments, not just promises
Switching is a secondary pathway, not the focus. If the audit shows your current management, leasing performance or communication is limiting the result, here is what we commit to in writing.
Performance
Performance Leasing and Superior Results Guarantee
Our leasing and results commitment for managed properties. Full terms are provided in writing.
Communication
Communication Guarantee
Clear, reliable communication standards you can hold us to, backed in writing.
Ongoing review
Regular Property Upside Assessments
Ongoing reviews that keep identifying ways to improve your property result over time, plus a coordinated handover from your current agent.
Guarantee wording is subject to the final signed management agreement. Individual results depend on the property, market and tenancy conditions.
Before the session
Where are you right now?
Have a think about which column best describes your situation. It helps us make your session as useful as possible.
Now
Ready
Everything is in place to act on the findings.
- Ready to review the property now
- Open to changing management
- Clear on the result you want
- Ready to look at the numbers
- Ready to act on the findings
Soon
1 – 3 months
Close to ready, with a few things still to finalise.
- Current lease still running
- Waiting on a tenancy change
- Reviewing the current agent
- Seeking advice
- Minor blockers to clear
Planning
6+ months
Planning ahead, and worth knowing the upside early.
- Fixed lease term in place
- Waiting on the right moment
- Exploring what is possible
- Not yet ready to change anything
Watch and listen
Go deeper before we speak
Optional, but worth a watch. These cover the thinking behind how we read the local market.
Strategy
Video placeholder — what to check before your next rent review
Market
Video placeholder — the Newcastle and Lake Macquarie market right now
Off-market
Video placeholder — how we lease and manage for performance
Interview
Video placeholder — secondary dwellings, approvals and what they really return
Client spotlight
Owner stories, in their own words
Unscripted conversations with investors and owners our team has worked with.
Featured story placeholder
Filmed client interview · approx. 4 minutes
Featured story
Client story headline to be added
Placeholder: a short summary of the owner, the property, what changed and the outcome.
Pull quote to be added from the recorded interview.
Client video placeholder
Client video placeholder
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Client video placeholder
Verbatim from recorded client interviews. Individual results vary.
Client reviews
What owners and investors say
B
Bernice
Verified owner review
“We recently transferred the management of our investment property across to Presence Property Management and have been impressed with their service and communication, especially from Jules and Nathan. Presence have been very responsive to our questions, and helpful with sorting out cleaning and maintenance issues prior to our new tenants moving in.”
C
Chris Gedye
Verified owner review
“Excellent service and understanding of all facets of property management and beyond. As an owner/investor Presence guidance and Insight to the market has been second to none. Best in the business and highly recommend for any real estate needs.”
M
Mick McCann
Verified tenant review
“Outstanding, professional service from start to finish! From my very first enquiry, the team made the entire process simple, smooth, and stress-free. Communication was clear and prompt, and every step was explained in detail, which made me feel confident and supported throughout.”
L
Leyla Naseripour
Google review
“From the very first phone call to organise the sale inspections, Shaylee from Presence Property Management treated my little family with genuine care, warmth and respect, and always truly tried her best to help wherever she could.”
S
Scott Pierce
Google review
“Nathan, Ryan and the team were incredible in the rental and sale process of my house. They provided a high depth of wisdom, clear guidance, were quick to respond to all my queries, and were always incredibly professional. I couldn’t recommend them enough.”
T
Trevor Fowler
Google review
“Paula took my numerous phone calls without hesitation and promptly returned my calls when she was not available. She kept me well informed to the point of exchange. Her communication and follow up was exceptional.”
Free guide
5 Signs Your PM Is Costing You Money
- Spot where rent and leasing performance may be lagging
- See how management and tenant experience affect your return
- Understand where renovation, depreciation and equity opportunities sit
A short read on the management issues that quietly reduce an investment property result, and what to check before your Strategy Session.
Download the guideWhat comes next
Your Property Upside Strategy Session
This is where the full 9-Point Audit, your written Property Upside Report, switch support and the finance pathway are delivered.
Step 03
Complete your pre-session survey
Five quick questions. It takes about a minute, and it means we can build the session around your portfolio and your current management before we speak.
Almost there
We are looking forward to your session
Once you have watched the videos and completed the survey, you are all set. See you soon.
Complete the survey
